Customer Service Standard Integrated Accessibility Standards

Integrated Accessibility Standards

Statement of Organizational Commitment

Comtech Group Inc. (Comtech) will strive at all times to provide its service in a way that respects the dignity and independence of people with disabilities. We are also committed to giving people with disabilities the same opportunity to access our service, allowing them to benefit from the same services, in a similar way as other clients.

Comtech is committed to meeting the needs of our clients, including people with disabilities and will do so in a timely manner.


Comtech will give people with disabilities the same opportunity to access our products and services and allowing them to benefit from the same products and services, in a similar way as other clients.

Policy Development & Availability

Comtech will maintain its accessibility polices in a written format. They will be available to the public and will be provided in an accessible format upon request. Multi - Year Accessibility Plan

Comtech will maintain its multi-year accessibility plan. The plan will be reviewed and updated at least once every five years. It will show our organization's commitment to removing barrier and preventing new ones. We will make it available to the public and provide it in an accessible format when requested.

Information & Communication

When providing information to, or communicating with, a person with a disability, we will provide, on request, the information and communication in an accessible format or with a communication support. We will work in consultation with the person with the disability to provide them with the information in a manner that takes into account the person's disability.

Accessible Website

We are committed to working towards an accessible website and website content that will comply with the World Wide Web Consortium Content Accessibility Guidelines at Level A and moving towards Level AA standards.


Our employment practices will include notification of the availability of accommodation for applicants with disabilities, as well as support for staff with disabilities. Where employee needs dictate, we will provide individualized workplace emergency response information to employees who have a disability. Our performance management and career development processes will take into account the accessibility needs of its employees with disabilities.

Documented Individual Accommodation Plans

Our process for the development of documented individual accommodation plans includes:

  • How we include the employee in the development of the plan.
  • How we consider the employee on an individual basis.
  • How we would proceed in getting an expert's opinion on the accommodation of the employee at our own expense.
  • How the employee's personal information will be protected.
  • How often the plan will be reviewed.
  • How the plan will be provided in a format that respects the individual's needs due to a disability.

Return to Work Process

Our process for the development of a return to work process for employees with disabilities who have been absent due to their disability and require accommodations to return to work will:

  • Outline the steps we will take to facilitate the employee's return to work.
  • Use their individual accommodation plan; where it exists as part of the process.


Comtech will provide training to:

  • Employees
  • Volunteers
  • Contractors
  • People involved in developing policies for our organization

Training will be provided to new hires within the first week commencing employment.
Training will cover:

  • Accessibility requirements from the Integrated Accessibility Regulation and Accessible Customer Service Standard.
  • How the Human Rights Code pertains to person with disabilities.
  • Changes that are made to the accessibility policies.

Comtech.  What's New

Comtech is growing and we are currently accepting applications for a number of rewarding roles. Visit our career opportunities page for more information on our new roles including Product Engineer, Project Controls Manager and Business Systems Analyst.

Did you know that Comtech Group offers a number of additional consulting services for our valued clients, including Program & Project Management Training, Contract Services Outsourcing, Systems Implementation, and Technical Training? For more information, please contact, and we will respond promptly.

Comtech.  Engineering

Comtech.Comtech Group provides compre-
hensive engineering services across a diverse spectrum of industries including Manufacturing & Industrial, Transportation, Energy, Infrastructure, Oil & Gas and Telecomunications. Read More

Comtech.  Program & Project Management & Project Controls

Comtech.Our team of Program & Project Management and Project Controls professionals provide comprehensive support to our clients, to ensure that projects are completed in adherence to scope specifications, within budget, and on schedule. Read More

Comtech.  Project Capacity Services

Comtech.Project Capacity Services services provide our clients with the flexibility to augment their existing team with the expertise of our technical and professional resources, facilitating flexible resource loading to address resource demands at various phases of the project lifecycle. Read More
Comtech Group Inc. is committed to respecting your privacy and protecting all personal information.